Shipping policy
Shipping Policy
We are committed to delivering your order safely, securely, and on time. Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Shipping Times
Delivery times may vary depending on your location and selected shipping method. Estimated delivery times are provided at checkout and may be affected by weekends, holidays, weather, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated based on your delivery location, order size, and selected shipping method. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Order Tracking
If tracking information is available for your shipment, it will be provided once your order has been dispatched. Please allow some time for tracking information to update after shipment.
Delayed or Lost Orders
While we work with reliable shipping carriers, we cannot guarantee delivery dates. If your order is significantly delayed, lost, or arrives damaged, please contact our customer support team so we can assist you.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are correct before placing your order. We are not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.
International Shipping
For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country. These charges, if applicable, are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We will be happy to assist you.